University Contacts

Department

How can they help?

How to contact

Student Voice

Guidance around student representatives, course reps, etc.

studentvoice@uwtsd.ac.uk

Student Opportunities

Information around student opportunities, events, volunteering and societies.  suopportunities@uwtsd.ac.uk

Students' Union Advice

Free, independent and confidential advice around university processes. unionadvice@uwtsd.ac.uk

London Engagement Team

Engagement & Student Services (London) londonstudentengagement@uwtsd.ac.uk

Birmingham Engagement Team

Engagement & Student Services (Birmingham)

birminghamstudentengagement@uwtsd.ac.uk

Student Hub

Engagement & Student Services (Wales; although London and Birmingham students can also contact) hwb@uwtsd.ac.uk

London Student Services

Requesting to change or update student information for London based students.

londonstudentservices@uwtsd.ac.uk

Birmingham Student Services

Requesting to change or update student information for Birmingham based students.

birminghamstudentservices@uwtsd.ac.uk

Learning Support Team

Team to support with study skills, e.g. critical thinking, academic writing, etc.

studyskillsdistance@uwtsd.ac.uk

Registry

Guidance around student status, graduation and certificates. registry@uwtsd.ac.uk

Birmingham Assessments

Assessment & Extenuating Circumstances (Birmingham)

birminghamassessments@uwtsd.ac.uk

London Assessments

Assessment & Extenuating Circumstances (London) londonassessments@uwtsd.ac.uk

International Registry Team (Wales)

Guidance around student status, graduation and certificates for international students.

WalesInt@uwtsd.ac.uk

International Registry Team (Birmingham)

Guidance around student status, graduation and certificates for international students. BirminghamInt@uwtsd.ac.uk 

International Registry Team (London)

Guidance around student status, graduation and certificates for international students.

LondonInt@uwtsd.ac.uk

Post Enrolment Matters

Guidance around post-enrolment and visa matters for international students. Post-EnrolmentMatters@uwtsd.ac.uk

Academic Office

Queries around ongoing complaints, academic appeals, cases of academic misconduct and mitigating circumstances. aocases@uwtsd.ac.uk

Fees Team

Guidance around paying university tuition fees. fees@uwtsd.ac.uk

Money Support

Financial support available through the University. moneysupport@uwtsd.ac.uk

London Finance

Support with student finance related queries for students in London. financelondon@uwtsd.ac.uk

Birminham Finance

Support with student finance related queries for students in Birmingham. financebirmingham@uwtsd.ac.uk
Accommodation Support around finding university accommodation.

accommodation@uwtsd.ac.uk

Careers

This team can provide career guidance as well as support around writing CVs, preparing for interviews, etc. careers@uwtsd.ac.uk

IT Helpdesk

Support with IT related queries, e.g. access to Microsoft account.

IT Service Desk (uwtsd.ac.uk)
0300 500 5055

Wellbeing Support

If you are struggling to manage the impact of your health on your studies, you can access specialist support to help you develop self-management skills.

UWTSD Wellbeing Service (uniticms.com)
Student Assistance Programme 24/7 number: 0800 028 3766

Disability Support

This team will support students in applying for Disabled Students’ Allowance (DSA), including access to assessment and diagnosis for Specific Learning Difference (SpLD) where required.

disability@uwtsd.ac.uk 
Support Needs Enquiry Form (Page 1 of 10) (office.com)

Admissions (Birminham)

Queries related to applying for a course at our Birmingham campus.

birminghamadmissions@uwtsd.ac.uk
0121 229 3000

Admissions (London)

Queries related to applying for a course at our London campus.

londonadmissions@uwtsd.ac.uk
0207 566 7600 

Admissions (Welsh campuses and online learners)

Queries related to applying for a course at our Welsh campuses or online.

admissions@uwtsd.ac.uk
0300 500 5054